Family-Run and Family-Focused

24/7 support
100+ Happy residents & families
Loving Homes with Exceptional Amenities
24/7 support
100+ Happy residents & families
Loving Homes with Exceptional Amenities

About Us

Family Owned & Family Run

Recognised as the leader in care homes in Norwich & Ipswich, Minton Care Hotels provide exceptional, loving care for those in need of either urgent respite care or long-term care.

Minton Care Hotels is a family-owned and operated business in Hertfordshire and now in Norfolk. For 40 years we’ve been welcoming those in need into our family environments, allowing them to thrive every day and for their families to find peace and reassurance.

Specially tailored to your needs, our residents experience premier living in our homely environment, amongst our compassionate, professional carers and fantastic team members.

Our commitment to meaningful care is demonstrated by staffing levels that surpass the norm, allowing us to dedicate the time and attention that each individual deserves. Thanks to our investment in people, we boast a remarkable staff retention rate that ensures a continuity of care.

Our Locations

Safe Havens

Our two dedicated care homes in Norwich and Ipswich, Carleton House and Thurleston House, offer specialised care and individualised support to an exceptional standard.

At both our care homes in Norwich and Ipswich, residents can relax amongst nature, take walks around our luscious grounds or enjoy outings with our minibus transport. Our wheelchair-accessible paths ensure everyone can savour the outdoors, whether it’s to enjoy an afternoon tea, watch the birds or enjoy a favourite hobby.

Upon arrival, you’ll feel the family atmosphere and attention to detail that makes this place a true home away from home.

Carleton House

Carleton House is located just a short 5-mile drive from Norwich city centre, with easy access to the A11. Our grounds offer stunning views of the local countryside and have a wide cared-for garden to explore.

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Thurleston House

Thurleston House in Ipswich is located a short 5-mile drive from Ipswich city centre, with great access to public transport and local shops. It is surrounded by green fields and local wildlife.

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Our History

Formed from Passion.

Our dedication to specialist care all began in 1986 when founder and owner, Tony Jourdan, opened his first care home. Tony’s passion for offering exceptional nursing and residential care to the elderly drove him to transform his vision of compassionate care into reality.

Today, Tony continues to guide the business alongside Ben Jourdan, ensuring the high standards of care extend across our two specialised care homes in Norwich and Ipswich.

Tony and Ben’s unwavering dedication means Minton Care Hotels offer an exceptional care culture, offering love, respect and stimulation that brings happiness to each individual. As a family-run endeavour, we are an inherently family-focused, nurturing culture throughout Minton Care Hotels that embodies the spirit of a united team providing top-tier care within a loving family environment.

homely atmosphere

“The home is like one large family.”

-Merilyn (Daughter of Resident)

Our Team

Board of Directors

Every member of our board of directors is a thought leader who has made significant contributions to our society. Each one brings a unique set of skills and expertise to our organisation. 

Our Team

Led by Adele Skeet, our Care Manager and our highly trained caring staff are at the heart of our home and are a reflection of our values. Available and on site 24/7, our staff are passionate individuals who always bring a smile to the faces of those around them.

Tony Jourdan


Having worked in Care for over 30 years as well as running several other businesses Tony has a vast amount of knowledge of what is required to keep the home running to the highest standard whilst ensuring the longevity of the business.

Ben Jourdan


Joining the Team in 2016, Ben comes from a public protection background where he has transferred his skills into the care environment making sure the home remains compliant in all areas whilst developing the business.

Frequently Asked Questions

We’re here to help you

What Are Minton Care Hotels?

Minton Care Hotels are care homes that provide accommodation, care and support for people who need extra support to manage daily life with 24-hour personalised care.

When Should I Consider Minton Care Hotels?

Minton Care Hotels might be the best option if you or your loved one is struggling to live alone and manage day-to-day, even if they get help from family, friends and paid care workers.

Do Minton Care Hotels Offer Dementia Care?

Yes, we do offer dementia care. Our manager will gladly discuss your needs and help decide whether our homes are for you.

Will My Family Still Be Able To Visit?

Of course – we have no set visiting hours and we welcome your visitors whenever you wish. This may be in the privacy of your own room or in the communal areas of each home.

I Have More Questions

We welcome any questions you may have and you are welcome to visit our homes for a tour.

Get Started

We welcome you to contact us today if you’re ready to get started or have any questions. You are more than welcome to enjoy a tour of our property and grounds, or to request a brochure for you and your family.