Carleton House | Premier Norwich Care Home

A Haven of Comfort and Care

Nestled just outside the heart of Norwich, Carleton House is a testament to our long-term dedication to exceptional senior care. Focusing on residential care, our luxurious care home in Norwich boasts breathtaking green grounds that overlook the countryside, creating a captivating backdrop.

Conveniently located with direct access from the A11 and a mere 5 miles away from the bustling centre of Norwich, our location gives a balance between calming surroundings and easy accessibility to the city centre.

At Carleton House, we understand that every individual’s journey is unique. Our tailored approach to care means that each resident receives the personalised attention they deserve, with a uniquely high 1:5 staff-to-resident ratio.

Every aspect of life at Carleton House is designed to nurture well-being and a sense of belonging from our dedicated care team who are available 24/7 to provide our extensive range of amenities.

Our beautifully designed living spaces offer a haven of relaxation, from your bedroom to the dining room. There you can enjoy delicious, home-cooked meals prepared to individual tastes in an environment that feels like home.

Our meticulous housekeeping services also ensure that your living space remains pristine and inviting, without invading your privacy. As part of our all-inclusive service, your laundry needs are also taken care of on demand.

Carleton House care home in Norwich’s residents can also enjoy a range of engaging activities, wellness programs and events to keep residents mentally and physically stimulated. Additional services such as newspaper delivery, hairdressing, and chiropody are also available.

Community Matters

At Carleton House our residents experience the joy of community living. Here, friendships flourish, as activities, events and joy are encouraged.

We welcome you to visit Carleton House and envision the vibrant life that awaits within its walls – a life that celebrates individuality, fosters growth and places your well-being at its centre.

Our services

Dementia/Alzheimer's

Elderly Care

Physical Disability

Sensory Impairment

Day Care Own GP if required

Palliative Care

Respite Care

Single and Companion Rooms

Our services

Dementia/Alzheimer's

Elderly Care

Physical Disability

Sensory Impairment

Day Care Own GP if required

Palliative Care

Respite Care

Single and Companion Rooms

Your Space, Your Way

Within the comforting embrace of Carleton House, our care home in Norwich’s rooms are meticulously designed to provide both comfort and a true sense of personal space.

Each resident’s room is a reflection of their individuality, offering a peaceful retreat where you can relax and rejuvenate, whenever you want.

We also embrace the positive side of technology, allowing you to remain connected to your loved ones and the wider world. In your room you’ll find a phone point, access to the internet and a TV allowing you to unwind within the comfort of your own space. Our staff are always keen to help those overwhelmed by tech, so they can watch their favourite shows, call their loved ones or read the internet.

We encourage all our residents to include personal touches, such as your favourite pieces of furniture, souvenirs, photos and decorations.

If you’re a pet lover, we welcome pets or can make arrangements to accommodate your furry companions!

Frequently Asked Questions

We’re here to help you

What activities do you offer?

We offer a diverse range of engaging activities to cater to the varied interests and preferences of our residents. These activities include social events, arts and crafts, music sessions, games, and outings. Our goal is to create a vibrant and stimulating environment that enhances the overall well-being and enjoyment of our residents.

Can we bring in furniture?

Absolutely, we recommend it! We offer a high standard of fixtures and fittings in every room, but if you wish to bring any belongings such as a bed, wardrobe or pictures to make your room feel more homely you are more than welcome to do so.

Can I get WiFi?

Free WiFi is available in so you can access the internet and keep in touch with those you love.

Can I bring my pet?

We understand the special bond between residents and their furry friends. If you’re considering bringing a pet, we encourage you to have a chat with our Home Manager. Together, we’ll explore the possibilities while prioritising the well-being and safety of everyone in the home. You’ll be responsible for your pet’s needs, including food, medical expenses, and any potential room or home-related adjustments. Ensuring your pet’s vaccinations are up-to-date is important, and we appreciate your commitment to their care.