Welcome to Minton Care Hotels

24/7 support
100+ Happy residents & families
Loving Homes with Exceptional Amenities
Recommended oncarehome.co.uk
24/7 support
100+ Happy residents & families
Loving Homes with Exceptional Amenities
Recommended oncarehome.co.uk

Homes for Loved Ones

Minton Care Hotels - where Care is delivered with compassion and dignity

“I can't speak highly enough of Carleton House Care Home and its dedicated and caring team.”

- Julie H

Let Our Family Take Care of Yours

Discover How We Can Support
You and Your Loved Ones


Get in touch

Contact us today and take your first step towards the exceptional care and welcoming environment that Minton Care Hotels have to offer.


Visit Us

If you wish to experience the atmosphere at Minton Care Hotels firsthand, we are pleased to provide guided tours of both our homes.


Customise Your Care Plan

Craft a care plan that truly reflects you. Together, we'll ensure every detail aligns seamlessly with your lifestyle, providing a personalised approach to your well-being.

book a tour

Rated 9.9/10 by residents and families

Minton Care Hotels

Family Owned, Exceptional Residential Care.

With over 40 years of experience, Minton Care Hotels is a home away from home for those in need of specialised care services in a loving home setting. Providing exceptional levels of care, our family-owned and family-run ethos helps every resident thrive; from urgent respite care to long-term care.

Situated amongst our beautiful grounds, Carleton House in Norwich and Thurleston House in Ipswich are in perfect locations with overlooking views of the countryside and short drives from their city centres.

If you are looking for the ideal place for a loved one to live in either Norwich or Ipswich, we welcome you to call or contact us today to discuss any questions you may have.

Why Minton Care Hotels?

A Personalised Experience in an
Environment You Can Call Home.

Pure Tranquillity

From dawn till dusk, our care homes in Norwich and Ipswich focus on being cosy havens where every resident becomes part of our family.

  • Tailored to your routine, every day begins with the aroma of delicious, home-cooked meals
  • Friendly nursing team available around the clock to lend a hand, chat and the support you need – anytime, anywhere.
  • In our comforting home-like atmosphere, our high staff-to-resident ratio ensures you receive the highest standard of care.

A Home to Thrive In

Our care homes in Norwich and Ipswich are more than just places to stay – they’re places where compassion thrives.

We believe that every day is an opportunity to do something you love; whether it’s a stimulating activity for your mind, something that nourishes your body or enjoying our hairdressing and Chiropody services. Your hobbies, interests and preferences are encouraged and cared for.

We’ve got every detail covered – from keeping your space spotless, to making sure you’re in the know with a daily newspaper of your choice.

A Family Philosophy

As family-founded, owned and operated care homes in Norwich and Ipswich, that person-centred approach runs through our work every single day. Every resident is treated as a family member should be – with love, laughs and compassion. We care for your mind and body, embracing your uniqueness.

With Minton Care Hotels, you’re not just redefining compassionate care – you’re experiencing it firsthand

Rated 9.9/10 by residents and families

book a tour

“The wonderful staff are so kind and caring”

- Helen (Daughter of Resident)

Verified review

check out our homes

Loving Care Homes in Norwich and Ipswich

Carleton House Care Home in Norwich

Carleton House is our residential care home in Norwich, dedicated to providing all-inclusive exceptional care. With stunning grounds and countryside views, it is a safe haven full of joyful living.

Thurleston House Care Home in Ipswich

Thurleston House is our care home in Ipswich. Our beautiful home welcomes those in need of respite care, long term care and specialised care.

Carer to Resident
Ratio of 1:5



Happy residents
& families

Loving Care
& Amenities

Welcome to Minton Care Hotels

where compassionate care and exceptional hospitality redefine senior living.

“As Director, I’m delighted to invite you to experience our dedicated commitment at Carleton House in Norwich and Thurleston House in Ipswich. Our team’s unwavering dedication, luxurious amenities, and personalised experiences create a haven where residents thrive and cherished memories flourish.”

- Ben Jourdan, Director

What Makes Minton Care Hotels Different

we stand apart from other care homes due to our unwavering dedication to redefining the senior living experience.

Over the past 40 years, we’ve fine-tuned our hotels to provide exceptional care. With staffing levels that go beyond the norm, our luxurious amenities and personalised approach create an environment where residents truly thrive.

With our two care homes, Carleton House in Norwich and Thurleston House in Ipswich, we prioritise each individual’s unique journey, fostering a sense of community, compassion and well-being that is unparalleled.

Our experienced team, innovative programs and holistic care philosophy ensure that every resident receives the attention, comfort, and support they deserve, making Minton Care Hotels a true haven for those seeking exceptional senior living.

Stories from Our Home

loved by Happy residents & families

“My mum is and has been very well looked after. The food offered looks excellent with a good choice. Facilities cover the many needs; dining, communal, patio etc. The carers are very attentive and friendly. The other staff are equally friendly. Mum has stated many times how happy she is. We appreciate the good care she gets.”

- P T (Son of Resident)

“The wonderful staff are so kind and caring with my mum who suffers from dementia. They are always smiling and very friendly towards us and never mind how many time we call them or request a visit. The house itself is lovely and inviting and the gardens are beautiful and my mum is really happy there.”

- Helen (Daughter of Resident)

“Carleton House provided truly wonderful care for my grandmother and she absolutely loved her time in the home. The atmosphere was always so lovely and there is a really warm, community feel amongst all of the residents.”

- Aimee (Granddaughter of Resident)

Frequently Asked Questions

We’re here to help you

What are Minton Care Hotels?

Minton Care Hotels are care homes that provide accommodation, care and support for people who need extra support to manage daily life with 24-hour personalised care.

When should I consider Minton Care Hotels?

Minton Care Hotels might be the best option if you or your loved one is struggling to live alone and manage day-to-day, even if they get help from family, friends and paid care workers.

Do Minton Care Hotels offer dementia care?

Yes, we do offer dementia care. Our manager will gladly discuss your needs and help decide whether our homes are for you.

Will my family still be able to visit?

Of course – we have no set visiting hours and we welcome your visitors whenever you wish. This may be in the privacy of your own room or in the communal areas of each home.

I have more questions

We welcome any questions you may have and you are welcome to visit our homes for a tour.

Ready to find out more?

We welcome you to contact us today if you’re ready to get started or have any questions. You are more than welcome to enjoy a tour of our property and grounds, or to request a brochure for you and your family.