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Carleton House · East Carleton, Norwich
Dementia Care Home In Norwich
At Carleton House, one carer for every five residents means time to know your loved one: their routines, their stories, and what helps them feel at home.
Free & no obligation
Request a brochure
Researching care for a parent or loved one? We'll send rooms, care options and pricing guidance — usually the same day.
When It's Time For More Support
You're Not Giving Up. You're Making Sure They're Cared For.
Choosing a dementia care home in Norwich is one of the hardest decisions a family makes. It often comes after a fall, a stay in hospital, or the moment you realise that caring at home has become too much, for them and for you.
Moving your mum or dad into care is a way of making sure they’re safe, understood and treated with dignity, by a team with time to get to know them. And you stay part of their life every day, because there are no set visiting hours.
Dementia Care At Carleton House, Near Norwich
Why Families Choose Us For A Loved One Living With Dementia
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Time To Care Properly
A 1:5 staff-to-resident ratio and a care team on hand 24 hours a day, so nobody is rushed.
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A Home That Feels Like Theirs
Residents can bring their own furniture and belongings, which helps keep familiar routines and memories close.
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Peaceful Countryside Setting
Quiet South Norfolk surroundings in East Carleton, away from city noise, about 5 miles from Norwich.
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You Stay Involved
No set visiting hours. Visit whenever suits you, and pets are welcome by arrangement.
What A Day Looks Like
Home Comforts, Good Company And Familiar Routines
Days at Carleton House follow your loved one’s rhythm. There’s always something going on, from activities and wellness programmes to events through the year, and home-cooked meals made to individual tastes.
We take time to learn how your loved one likes to spend their day, so person-centred care fits around them, not the other way round.
Take A Look Around
Rooms, Lounges And Gardens At Carleton House
What Families Say
Rated 9.6/10 By Residents And Families On carehome.co.uk
“All the staff are so kind and caring and listen to their needs.”
“Throughout her time at the home she was well looked after by everyone and I had no worries about her welfare or safety.”
What's Included
All-Inclusive Care, So You Can Focus On Time Together
One fee covers the everyday things, so there are no surprise extras and more time for the moments that matter. Your brochure includes full details and pricing guidance.
- Home-cooked meals
- Housekeeping
- On-demand laundry
- Activities and outings
- WiFi throughout
- TV and phone points in rooms
Close To Norwich, Easy For Family To Visit
Quiet South Norfolk Countryside, About 5 Miles From The City
Carleton House sits in the peaceful village of East Carleton, near Wymondham. There’s direct access from the A11, and the Norfolk and Norwich University Hospital is close by, so visiting is easy wherever the family lives.
Rectory Road, East Carleton
Norwich NR14 8HT
Dementia Care In Norwich: Your Questions
Answers To The Questions Families Ask Us Most
Do you provide specialist dementia care in Norwich?
Yes. Carleton House, just outside Norwich in East Carleton, provides residential care for people living with dementia and Alzheimer's. Our 1:5 staff ratio means carers have time for patient, personal support.
What stage of dementia can you support?
Every person is different. Our Home Manager will talk with you about your loved one's needs, and visit them if helpful, before agreeing whether Carleton House is the right place.
How do you help someone with dementia settle in?
We get to know your loved one's history, routines and preferences before they arrive. Bringing their own furniture, photos and familiar belongings helps their room feel like home from the first day.
Can we visit whenever we like?
Yes. There are no set visiting hours. You can see your loved one in their room or in the communal areas, and pets can visit by arrangement with the Home Manager.
What's included in the fees?
Our care is all-inclusive: home-cooked meals, housekeeping, laundry, activities and WiFi. Request a brochure for full details and pricing guidance.
What happens if their needs change?
We review care regularly and talk with you about any changes. Carleton House also provides palliative care, so residents can be cared for in familiar surroundings at the end of life.
Can we arrange respite care first?
Yes, Carleton House offers respite stays, which can be a gentle way for your loved one to try care-home life.
How do we arrange a visit?
Call us on 01508 570 451 or book a tour using the form, and we'll show you around.
See If Carleton House Is Right For Your Loved One
Request A Brochure, Book A Tour Or Give Us A Call
Our Home Manager will talk with you about your loved one’s needs and show you around, with no pressure to decide. Many families find a visit is the moment it starts to feel right.
Free & no obligation
Request a brochure
Researching care for a parent or loved one? We'll send rooms, care options and pricing guidance — usually the same day.